“STUDENTS BRAND PREFERENCE OF SOFTSDRINKS AT PUP LOPEZ, QUEZON SCHOOL YEAR 2006-2007”

“STUDENTS BRAND PREFERENCE OF SOFTSDRINKS AT PUP LOPEZ, QUEZON
SCHOOL YEAR 2006-2007”


A THESIS


Presented to the Faculty of Business PUP Lopez Brach Lopez, Quezon


In partial fulfillment of the requirements for the subject
MK 300, Marketing Research


Submitted by:

Harrel M. Paycana
Charles Renol M. Valencia
Mc. Martin S. Aguilar
Dennis B. Maligaya
Archimedes A. Fruto
Hopelyn V. Marabe


Submitted to:

Prof. ALICIA V. DELOS SANTOS
Instructress

October 30, 2006
1st Semester, SY: 2006-2006
CERTIFICATION


This thesis entitled: Students Brand Preference of Soft drinks at PUP Lopez, Quezon school year 2006-2007. Prepared and submitted by Harrel M.Paycana, Charles Renol M. Valencia, Dennis B. Maligaya, Mc. Martin S. Aguilar, Archimedes A. Fruto and Hopelyn V. Marabe, BBA III-B students. In partial fulfillment of the requirements for the subject MK 300, Marketing Research for been examined and is recommend for acceptance and approval for oral examination.



________________________________
Prof. ALICIA V. DELOS SANTOS
                                                                                           Subject Instructress
                                                                    Date:_________________________




APPROVAL SHEET


Approved by the PANEL OF EXAMINERS or ORAL EXAMINATION with the grade of ___________.



__________________________                            ___________________________
PROF. LINDA ARDEVELA                                                    PROF. THELMA OLAIVAR









ACKNOWLEDGEMENT


We would like to acknowledge this Marketing Research o the following persons who helped and support to the prepared completely this project.

To our parents who give a financial support to afford all materials that are needed in this r4eseach.

To all PUP Students respondents who concerned to this research and gave this support by answering the questionnaire.

Especially to our subject instructors Prof.  Alicia V. Delos Santos and Prof. Walfrando Adan, for giving us an additional knowledge and information about the research.

All and all we would like to acknowledge this research to our Almighty God for the guidance all the time for making our group responsible to accomplish this research study.

With the guidance and helped by each member the accomplished of this research will not be possible.

Again, many thanks to all of you

The Researchers







LIST OF TABLES


TABLE 1. Frequency and percentage distribution of PUP Lopez students respondents as to preferred soft drinks.

TABLE 2: Frequency and percentage distribution of PUP Lopez students respondents as to why they choose that brand.

TABLE 3: Frequency and percentage distribution of PUP Lopez students respondents as to what size of soft drinks they regularly buy.


TABLE 4: Frequency and percentage distribution of PUP Lopez students respondents as to how often they drink soft drinks.

TABLE 5: Frequency and percentage distribution of PUP Lopez students respondents as to how packaging affects their decision in choosing what soft drinks to buy.

TABLE 6: Frequency and percentage distribution of PUP Lopez students respondents as to what kind of packaging they prefer in drinking soft drinks.

TABLE 7: Frequency and percentage distribution of PUP Lopez students respondents as to rating of the satisfaction with the preferred brand.






CHAPTER 1
PROBLEM AND ITS BACKGROUND

INTRODUCTION

This research focuses on what brand of soft drinks is preferred by the students of PUP Lopez, Quezon. Because soft drink is one of the largest industries, the researchers would want to know how effective are the strategies of different companies in persuading consumers, (especially the students of PUP Lopez) because, consumers are the most important person in business. Consumers are not dependent on the marketer but the marketer is dependent on them, so the marketer is the one to adjust to make his product patronized by consumers. They should make the most effective way to persuade their target market. Consumers are the purpose of work of the marketer. A customer is not someone to argue or match with, nobody even won arguments with a customer. It is the job of marketer to handle profitability to consumers and to him. Those are perception of a manager on marketing.

            The researchers choose this topic because; they notice the increase in consumption of soft drinks. The researchers would like to know what the characteristics of soft drinks most of the consumers want.  The researchers choose the PUP Lopez  Students respondents because the most of the consumer of soft drinks are the youth or in adolescent stage, and the maturity of that are college students that are the reason why the researchers conducted their study in PUP Lopez, Quezon. And also the researcher notice that the PUP Canteen is exclusive for Pepsi product, so the researchers try to know if that that factor affects the buying decision of PUP Lopez students, in choosing what brand they are going to buy.

The researchers conducted this research to know what brand of soft drinks is the most preferred by the student of PUP Lopez. The researchers also would like to know why they choose that brand, which size of soft drinks do they regularly buy, how often do they drink soft drinks , does packaging affect their decision in choosing what soft drinks to buy, what kind of packaging do they prefer, how satisfied are they with their preferred brand. These are the question that the researchers would like to find the answers.
THEORETICAL FRAMEWORK

This part of Study will discuss the theories, concepts and principles involved. It will help the researchers explain some various aspects in connection with the topic of this study “Students Brand Preference of Soft drinks at PUP Lopez, Quezon school year 2006-2007”
Impulse purchase is products or services bought in the spur of the moment. Typically, these products are low-priced, frequently bought and quickly consumed. Ready availability is very important in this category which includes goods like soft drinks.
Howard-Sheth Theory by Stanton [1] explains that a given stimulus may result in different responses among buyers, depending on the person’s level of motivation. When the consumers interest and desire to the product is strong, he will buy this product without to much to the product is strong, he will buy this product without to much thinking or too much hesitation because there he has a strong motivation.
Waud [2] explains the marginal utility of value as a consumer will continue to buy units of given product as long as the satisfaction he receives from the last until consumed equal or exceeds.
According to William J. Stanton [3] a consumer, prefers to patronize product when he perceives. He is maximizing money; service and product benefits while minimizing the risks received in terms of product price, acceptability of product offerings and required expenditure of time and effort.
According t to Laurence Ring and Derek A. Newton [4] product quality refers to consumer’s perception of the ability of a product one against to other and make judgment on which one has the highest quality.
According to Leon C. Maggenson and Lyee R. Trueblond [5], Consumers behavior is a consumer favors those that given them what is product, price, promotion and convenience. Consumer’s wants and need is always changing as result.



CONCEPTUAL FRAMEWORK

INPUT
PROCESS
OUTPUT
Characteristics of the soft drinks products:

  1. Taste

  1. Packaging


  1. Price

  1. Distribution





By improving their product taste

By developing the shape of the bottle

By lowering the price

By being available in any retail outlet.
Preferred Brand of soft drinks by PUP Lopez Students

This conceptual framework will serve as our guide in our research, in our research study about the effects of marketing strategies of the soft drinks advantages, taste, price, packaging, and distribution activities. These strategies will be the guide of the researchers in making descriptive questions and topic for the questionnaire, interview and research studies.

The output column in thus result of our process. It helps determine, which soft drinks brand do the PUP Students preferred to buy and helps make consumer aware from the usage of their soft drinks helps make some changes in launching a new marketing strategies that is sustainable to the soft drinks drinkers and helps benefits to the customers in buying the product.








STATEMENT OF THE PROBLEM


“STUDENTS BRAND PREFERENCE OF SOFTSDRINKS AT PUP LOPEZ, QUEZON SCHOOL YEAR 2006-2007”



SUB-PROBLEM:

  1. Which brand of soft drinks is preferred by the respondents?
  2. What are the reasons for their preference?
  3. What size of soft drinks do respondents prefer to buy?
  4. How often do the respondents do drinks soft drinks?
  5. Does packaging affect the respondents?
  6. What kind of Packaging does respondents preferred on what so drinks to buy?


ASSUMPTION


  1. Many students normally drink soft drinks
  2. Students have their own brand preference
  3. That packaging affects the student’s choice of the brand.
  4. Students are very satisfied with their brand preference.



SIGNIFICANCE OF THE STUDY


This study will help to determine what brand of soft drinks do the students of PUP Lopez, Quezon prefer to buy. It is because this research focuses on preference of soft drinks brand of students at PUP Lopez.
It will also help the marketer to know why many of the consumers are buying that brand and to know the preference the consumers buy their product, this will be also help to other students so that they will determine what are the factors that can affect the consumers choice of product brand.
And hope this study will be a instrument for the administration or school so that they will realize if their decision in making PUP Lopez canteen a exclusive of Pepsi.
This research will serve as a guide and preference to other researchers doing the some kind of study.

SCOPE AND DELIMITATION


The researchers conduct, regarding the Students Brand Preference of soft drinks at PUP Lopez, Quezon school year 2006-20076, as this study stated the information, ideas and words depends in how the researchers bear and handle the situations.
The researchers have only ninety five (95) respondents. The respondents of the students are randomly selected.
DEFINITION OF TERMS

STUDENTS – The respondents of the research study, a person who buy a particular brand of soft drinks.


PURCHASE – To obtain by paying money or its equivalent.

PATRONIZING – A habit, custom and a tradition buying behavior of consumers, frequent or regular purchasing of goods or product from the particular store.


PREFERENCE -  One that is preferred, most desirable, choice.


AVAILABILITY – Nearness to buyers, being available in the store.


PRICE – The cost of which something is obtainable.


PACKAGING – The containing, protecting, identifying and facilitating the consumer products.


DISTRIBUTION – Referring to the delivery of soft drinks from manufacturer to different channels of target market.


PRODUCT – is tangible or intangible things like soft drinks that a consumer receives in exchange of money.





CHAPTER 2
REVIEW OF RELATED LITERATURE

RELATED LITERATURE

Acceptance of the product is not easy for those producers or manufacturers. It is easy just to make a products but the big problem is how consumers can or target market will wants or patronize for product. As a marketer, he needs to launch or plan different marketing strategies in order to get the attention or the target audience. Every business depends on their success to consumers because they are users of product for final consumption. It is the reason why entrepreneur exist in their field of business.

According to Go, [6], it is important for the marketer to emphasize just what consumers expect from a product instead to emphasizing too many capabilities which consumers might associate with exaggeration or oversee.

Basically, consumers have their different expectations towards a product. For the student of PUP Lopez, they expect a high quality of soft drinks products. Like, the soft drinks must meet their taste requirements, advertisements and other promotions which boost their enthusiasm to continue patronizing the product. Improvement on the products likes packaging, new taste, and services of their product have to offer.

Miranda said [7] said that, their buying is not tied rigidly to their incomes but their behavior at times deep analysis. At times they are moody and tight fisted with their finances. At other times them foolhardy and indulge in lavish spending.

Their consumption is wise at times just at other times it is also wasteful, not to say harmful. It simply means that buying of consumers depends on their behavior on their mood in buying a product. For instance in buying soft drinks.

Sometimes they are in the mood of drinking soft drinks, well it depends on their behavior in which product they are mood of drinking softy drinks, well it depends on their behavior in which product they are going to buy. Sometimes they want to spend too much on a certain product as long as they want, but sometimes their not buying a product depends on how they perceived and behave for the certain product.

RELATED STUDIES



CHAPTER 3
THE RESEARCH METHODOLOGY



RESEARCH DESIGN


The research method used is the descriptive survey method. The researcher believed that his method had been used because descriptive study is a fact finding study with adequate and accurate interpretation of the finding and it is also describes and interprets the respondents reaction from the data collected and gathered by the researcher. Through this method we can easily interpret the reason behind consumer buying and patronizing the particular brand of soft drinks because it answer questions as which, what, when and why from which it was indicated in questionnaire given to the respondents.

GATHERING DATA

The data will be gathered through the use of survey from the respondents by giving them questionnaire to be answered. The survey was conducted in PUP Lopez Branch Lopez, Quezon.. The subject was about the students brand preference of soft drinks at PUP Lopez school year  2006 - 2007.

DESCRIPTION OF INSTRUMENT USED

The research questionnaire has the checklist and an open question asking the respondents what they prefer brand of soft drinks.
At the first part of the questionnaire is composed of personal data our respondents their course, year and section which is needed to our research study. The second part is the question to be answered by our respondents to know why they patronize particular brands of soft drinks.

STATISTICAL TREATMENT
SLOVINS FORMULA
Where:
n= No. Total of respondents
N= Total Population of Students
I – Constant
E2= Margin of error

n = N
       1+Ne 2

n = 1857
       1 +(1857) (.1)2

FREQUENCY AND PERCENTAGE
% = F X 100
         N

 




WHERE:
% = Means percentage
F= means frequency
N= means total sample
Our group used percentage distribution as a indicator for determining which items in group were favored most and which items in a group were favored least by the respondents.

CHAPTER 4
PRESENTATION, ANALYSIS AND INTERPRETATION




TABLE 1. Frequency and percentage distribution of PUP Lopez students respondents as to prefer soft drinks.


Brand
Frequency
Percentage
Rank Order
Coke
20
21.1 %

Pepsi
17
17.89 %

Pop
10
10.53 %

Royal
11
11.58%

Mountain dew
20
21.1 %

Sprite
26
27.37 %

Sarsi
0
0.0 %

Sparkle
5
5.26 %

Others
5
5.26 %



This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to prefer soft drinks. Sprite got the highest frequency which is 26 and has equivalent to 27. 37 %, Coke and Mountain Dew got a frequency of 20 which are equivalent to 21.1 % Pepsi with the frequency of 17 which is equivalent to 17.89 %. Royal has a frequency of 11 which is equivalent to 11.58 %. Pop has a frequency of 10 which is equivalent to 10.53%. Sparkle and others have a frequency of 5 which are equivalent to 5.26 % and lastly is Sarsi with 0% distribution.


It indicates the highest percentage of PUP Lopez Students respondents as to the most preferred soft drink is Sprite with 27.37%.  





TABLE 2: Frequency and percentage distribution of PUP Lopez students respondents as to why they choose that brand.


Frequency
Percentage
Rank Order
Taste
77
81.1 %

Price
26
27.37%

Availability
13
13.68%

Peer Group
6
6.32%

Promotion
2
2.11%

Advertisement
10
10.53%

Others
2
2.11%



This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to why they choose that brand, is that taste with the frequency of 77, which is equivalent to 81.1 % followed by price with frequency of 26 which is equivalent to 27.37 % , Availability has a frequency of 13 which is equivalent to 13.68 % , Advertisement has a frequency of 10 which is equivalent to 10.53% , Promotion of soft drinks is not so much  effective for the respondents because it got only a frequency of 2 with others which are equivalent to 2.11 %

It indicates the highest percentage of PUP Lopez student’s respondents as to the reasons why they choose that brand is the taste with 81.1%











TABLE 3: Frequency and percentage distribution of PUP Lopez students respondents as to what size of soft drinks they regularly buy.



Frequency
Percentage
Rank Order
8-ounce
51
53.68%

12-ounce
37
38.95%

500ml
2
2.11%

1 liter
2
2.11 %

1.5 liter
14
14.74%

240 ml
2
2.11%




This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to what size of soft drinks do they regularly buy. 8-ounce is the most size they regularly buy because it has a frequency of 51 which is equivalent to 53.68%, 12-ounce got frequency of 37 which is equivalent to 38.95 % followed by 1.5 liter with the frequency of 14 which is equivalent 14.74, lastly 500 ml, 1 liter and 240 liter are dead even of frequency of 2 which are equivalent to 2.11 %

It indicates the highest percentage of PUP Lopez students respondents as to what size of soft drinks do they regularly buy is 8-ounce with 53.68 %.










TABLE 4: Frequency and percentage distribution of PUP Lopez students respondents as to how often they drink soft drinks.


Frequency
Percentage
Once a day
26
27.37 %
Twice a day
15
15.79 %
Thrice a day
6
6.32%
Once a week
14
14.74%
Twice a week
17
18.89%
Three times a day
15
15.79 %
Five times a day
3
3.16 %
Others
0
0.0 %



This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to how often do they drink soft drinks. Once a day with the highest frequency of 26, which is equivalent to 27.37%, followed by twice a week with frequency of 17, which is equivalent to 17. 89 %, Twice a day and three time a week with the frequency 15, which are equivalent to 15.79 %.  Once a week with the frequency of 14, this is equivalent to 14.74%. Thrice a day with the frequency of 6 this is equivalent 6. 32 %. Five times a week with the frequency of 3 which is equivalent to 3.16 % and lastly is others which 0% distribution.

It indicates the highest percentage of PUP Lopez students respondents as to how often do they drink soft drinks is once a day with 27.37 % distribution.







TABLE 5: Frequency and percentage distribution of PUP Lopez students respondents as to how packaging affects their decision in choosing what soft drinks to buy.



Frequency
Percentage
Yes
51
53.68%
No
44
46.32%



This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to that packaging affect their decision in choosing what soft drinks to buy. There are 51 respondents who answer yes, which equivalent to 53.68% and No with the frequency of 44 which is equivalent to 46.32 %.

It indicates the highest percentage of PUP Lopez student’s respondents as to whether the packaging of soft drinks will affect the decision in choosing what soft drinks; they are going to buy which is the answer yes with 53.68% distribution.

















TABLE 6: Frequency and percentage distribution of PUP Lopez students respondents as to what kind of packaging they prefer in drinking soft drinks.



Frequency
Percentage
Rank Order
Glass Bottle
69
72.63 %

Plastic Bottle
11
11.58 %

Can
19
20 %

Others
1
1.1 %




This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to what kind of packaging do they prefer in drinking soft drinks are Glass Bottle with the frequency of 69 which is equivalent to 72.63% followed by can with 19, which is equivalent to 20%, Plastic bottle the Frequency of 11 which is equivalent to 11.58% and lastly Others with the frequency of 1 which is equivalent to 1.1 %

It indicates the highest percentage of PUP Lopez students respondents as to what kind of packaging do they prefer in drinking soft drinks is Glass Bottle with 72.63 %.














TABLE 7: Frequency and percentage distribution of PUP Lopez students respondents as to rating of the satisfaction with the preferred brand.



Frequency
Percentage
Very Satisfied
34
35.79 %
Satisfied
56
58.95 %
Not so much satisfied
5
5.26 %



This table shows the Frequency and percentage of distribution of PUP Lopez student’s respondents as to rating of the satisfaction with the preferred brand is that those satisfied with the frequency of 56, which is equivalent to 58.95%, followed by Very satisfied with the frequency of 34 which is equivalent to 35.79 %, and lastly is Not So Much Satisfied with the frequency of 5 which is equivalent to 5.26%.

It indicates the highest percentage of PUP Lopez students respondents as to rating of the satisfaction with the preferred brand is that Satisfied with 58.95%.















SUMMARY OF FINDINGS

1. Based on the data gathered, Table 1 shows the highest percentage of PUP Lopez Students respondents as to the most preferred soft drink is Sprite with 27.37%. 

2. The data presented in Table 2 showed that the highest percentage of PUP Lopez student’s respondents as to the reasons why they choose that brand is the taste with 81.1%

3. In table 3 is data of the highest percentage of PUP Lopez students respondents as to what size of soft drinks does they regularly buy is 8-ounce with 53.68 %.

4. In table 4, it showed that the highest percentage of PUP Lopez students respondents as to how often do they drink soft drinks is once a day with 27.37 % distribution.

5. The data presented in table 5. Showed the highest percentage of PUP Lopez student’s respondents as to whether the packaging of soft drinks will affect the decision in choosing what soft drinks; they are going to buy which is the answer yes with 53.68% distribution.

6. Based on the data presented in Table 6, the highest percentage of PUP Lopez students respondents as to what kind of packaging do they prefer in drinking soft drinks is Glass Bottle with 72.63 %.

  1. The presented data in table 7, is the highest percentage of PUP Lopez students respondents as to rating of the satisfaction with the preferred brand is that Satisfied with 58.95%.

CONCLUSION


The researcher conclude that the most preferred brand of soft drinks according to the respondents of PUP Lopez is the Sprite because it gives them satisfaction and they drink, based on the result of survey coke products such as Sprite and Coke are more preferred by the students compared to Pepsi products (Mountain Dew and Pepsi) . For the respondents the most important factor are the Taste, and Availability of the product. Most of them have been affected by attractiveness of the packaging in their chosen brand. Packaging has no significance on the choice of brand. They we regularly buy soft drinks in once a day with their preferred size of soft drinks which is eight (8) ounce in a glass bottle and most of them are satisfied in their preferred brand.










RECOMMENDATION



Based on the conclusion, the researcher recommends that:


Ø  Soft drinks Company should maintain the taste of their products being the primary factor in the choice of their soft drinks.


Ø  The product in the market should continue to improve the production, distribution and availability.


Ø  They should improve more their advertising and strategic promotion to get the attention of their customers.


Ø  They should improve the packaging of their product motivate the customers to buy their product.


Ø  We also recommend further study on the Students Brand Preference of Soft Drinks at PUP Lopez.

















Polytechnic University of the Philippines
Lopez, Quezon


October 10, 2006

Dear Respondents,

In connection with our subject MK 300, Marketing Research we the BBA III-B Students are conduction a Survey regarding “Students Brand Preference of Soft drinks at PUP Lopez, Quezon school year 2006-2007” . In order to have a good result of this survey may we ask you to answer the following questions honestly and sincerely.

Your cooperation will highly contribute to the extent of its success.

Thank you very much!

Yours truly,

    Group 2



Course: _______________________ Year: __________________ Section: __________

Direction: Please check the answer that best expresses your opinion or perception about the questions asked:


1. Which brand of Soft drinks do you prefer?

______ Coke                                    ______ Royal                                   ______ Sarsi
______ Pepsi                                   ______ Mountain Dew       ______ Sparkle
______ Pop                          ______ Sprite                                   ______Others: ___________


2. Why do you choose that brand? Because of the

_____ Taste                          _____ Price                           _____ Availability   
_____ Peer Group               _____ Promotion                 ______Advertisement
_____ Others: ___________________________________________

3. Which size of Soft drinks do you regularly buy?

_____ 8-ounce                     _____ 12 ounce       _____ 500ml                         ______1 liter
_____1.5 liter                        _____240 ml                         ______others: ______________________

4. How often do you drink soft drinks?

_____ Once a day               _____ Twice a day               _____ Thrice a day
_____ Once a week            _____ Three times a week _____Five times a week
_____ Others : ________________________________________


5. Does Packaging affect your decision in choosing what soft drinks to buy?

______ Yes               ______ No


6. What kind of packaging do you prefer?

_____ Glass Bottle              _____ Plastic Bottle                         _____ Can
_____ Others : _________________________________________


7. How satisfied are you with your preferred brand?

______ Very Satisfied         ______ Satisfied      _____Not So Much Satisfied





Thank You!






BIBLIOGRAPHY

THESIS:

ALzaga M., Francia C., The Impact of Pepsi Products to the buying Behavior of the students and faculty as perceived by themselves of PUP Lopez (Unpublished Thesis PUP Lopez ) 2004

Española C., Magpantay D., Tesalona J., Vestas C., Acceptance of Cosmos Products in Guymaca and Lopez, Quezon  Lopez (Unpublished Thesis PUP Lopez ) 2003

[1] Stanto, William J. Fundamentals of Marketing, Mc Graw Hill Inc., 1977 pp.143-144

[2] Waud, Roger N. Microeconomics, Harper and Row Inc. New York, 1998, p.101

[3] Etzel Michael J. , Walker Bruce J. , fundamentals of Marketing, Mc. Graw Hill Inc.

[4] Ring Lawrence J., Newton Derek A., Decision in Marketing Boston MA 02116, 1989, p. 229

[5] Meggenson Leon C., Trueblond Lyle R., Business helath and company, Washington DC, 1985, 1333

[6] Go, Josiah “Contemporary Marketing Strategy in the Philippines Setting (Updated Edition) PMA and AME, 1996

[7] Miranda, Gregorio S. , Basic Marketing, Revised edition, L and G Business House, 1979

















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